Behavioral insights for online TOS, disclosures, and policies

Here’s a report from the OECD on how to leverage behavioral insights for better complex communication design. A short summary:   Governments should be wary of exacerbating information overload when setting mandatory information requirements for businesses. Governments should also bear in mind the importance of form and context in developing such requirements. In particular, governments … Read moreBehavioral insights for online TOS, disclosures, and policies

Codepen’s Privacy Policy

Codepen has a new privacy policy model, in which it lays out all the terms in a two-column table. On the left hand side is the legalese, and then on the right is the plain English. It’s still all text, but uses hierarchy (categories with bold headers), clean composition (tables with clear demarcations & lots … Read moreCodepen’s Privacy Policy