How to Make Privacy Policies both GDPR-Compliant and Usable by Karen Renaud and Lynsay Shephered

A 2018 piece describes some new strategies, using usability-oriented design, to present privacy policies in better ways. Its basic design pattern is a summary table, with icons and some call-out boxes  (along with a trust seal) to present the policy in a brief overview with a link to a fuller policy. It is important for … Read moreHow to Make Privacy Policies both GDPR-Compliant and Usable by Karen Renaud and Lynsay Shephered

Empowering Investors with Social Annotation When Saving for Retirement by Junius Gunaratne, Jeremy Burke, and Oded Nov

Another article documenting new ways to improve people’s financial decision-making, from Junius Gunaratne, Jeremy Burke, and Oded Nov of NYU and the RAND Corporation: this one “Empowering Investors with Social Annotation When Saving for Retirement.” It profiles one new way to communicate difficult information: digital sticky notes next to the fine print, that give ‘social … Read moreEmpowering Investors with Social Annotation When Saving for Retirement by Junius Gunaratne, Jeremy Burke, and Oded Nov

Using Interactive “Nutrition Labels” for Financial Products, by Junius Gunaratne and Oded Nov

Another interesting academic study of new interventions to increase understanding: from New York University professors Junius Gunaratne and Oded Nov, “Using Interactive “Nutrition Labels” for Financial Products to Assist Decision Making Under Uncertainty”, published in Journal of the Association for Information Science and Technology 68(8):1836–1849, 2017.   The abstract: Product information labels can help users understand complex … Read moreUsing Interactive “Nutrition Labels” for Financial Products, by Junius Gunaratne and Oded Nov