Behavioral insights for online TOS, disclosures, and policies

Here’s a report from the OECD on how to leverage behavioral insights for better complex communication design. A short summary:   Governments should be wary of exacerbating information overload when setting mandatory information requirements for businesses. Governments should also bear in mind the importance of form and context in developing such requirements. In particular, governments … Read moreBehavioral insights for online TOS, disclosures, and policies