What’s Wrong with Online Privacy Policies? a linguistic analysis of dark patterns by Irene Pollach
Irene Pollach has a short article from September 2007, Communications of the ACM, that analyzes how privacy policies fail to build credibility, trust, and good behavior. Pollach identifies failures in: – what the companies actually say, disclose, and describe in the policies, and – how the companies present this information through their communication style. She … Read moreWhat’s Wrong with Online Privacy Policies? a linguistic analysis of dark patterns by Irene Pollach