Map out customer journeys, with this template

MargaretDesign Tools, Legal Product Design, Visual Creation ToolsLeave a Comment

Christophe Talec has made a public and reusable template on Prezi, to map out customer journeys — a key step in any good service design work. See it here: customer journey mapping game (transport) by christophe Tallec on Prezi

Use the canvas of Prezi to lay out steps along the pathways, and document how your user experiences the service you’re providing. It’s meant specifically for transportation services, but it could be adapted to legal settings.


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