Best practices for writing govt text messages

These are a shortlist of guidelines for people who are writing the content for text messages to be sent out to citizens. They are from the open-source project Promptly, from Code For America. 1) CDC’s Guide to Writing for Social Media 2012 (click here), Summarized into “General Rules” by Mobile Commons Writer Stephen Fishbach (click here) Be Clear and Concise … Read More

MargaretBest practices for writing govt text messages